The Pandemic has accelerated the transformation in the retail industry such as e-commerce growth and consumer behaviour. Retail industry players must get themselves prepared for the future of retail now.
This Special report analyses the findings of a CBRE survey of retail occupiers, developers and investors to deliver a vision of the Asia Pacific retail landscape in 2030. Key messages include:
The Future of Technology: Technology will shift from retail disruptor to enabler. Consumer analytics, in store automation and mobile payment have been identified as the most important tech innovations in the next decade.
The Future Consumers: The five generations of consumers by 2030 including the Generation Z and understanding their respective values and preferences will be the key to success.
The Future of Retail Store: Retailers will continue to invest in enhancing in-store experience and support online orders. Therefore there will be an increasing allocation of space for next-generation fitting rooms, product testing zones and click-and-collect counters.
The Future for Landlords: The potential disappearance of existing retail trades and formats, along with changes to how properties are valued, will require retail landlords to rethink their business strategies and redefine performance metrics.